“Make the client the focal point of your business again. Without clients you will not make money. In fact, you will not exist. Weed out the morally bankrupt people, no matter how much money they make for the firm. And get the culture right again, so people want to work here for the right reasons. People who care only about making money will not sustain this firm — or the trust of its clients — for very much longer.”
“Greg Smith in his resignation letter to Goldman Sachs: Why I am leaving Goldman Sachs”
(via @espiekermann)
Duh! They are supposed to make greedy outcomes for the customer as well as for themselves. Not just themselves.
Mar 15th, 2012 / 10:57 am
Definitely bookmarked.
Mar 17th, 2012 / 2:04 am